Refund policy

Thank you for shopping at Livano Oasis! Please read our policy carefully before making a purchase.
1. Final Sale Policy
All sales made on Livano Oasis are final. We do not offer cash refunds or returns if you change your mind, choose the wrong size/color, or no longer want the product after delivery.
2. Replacement for Damaged or Wrong Items
We only replace items if they are defective, damaged during shipping, or if the wrong product was delivered to you.
To claim a replacement, you must contact us at [kukoomalik33@gmail.com] within 48 hours of receiving your package.
You must provide your order number along with a clear photo or a short video proof showing the defect or damage.
3. Order Cancellations
Once an order is confirmed and processed for shipping, it cannot be canceled or modified.
4. Contact Us
If you have any questions regarding your package, please reach out to us at:
Email: [kukoomalik33@gmail.com]